Lync 2010 error: Multiple pool objects found in Active Directory with the name…

In publish topology, or add a new user to Lync system.

Error: Multiple pool objects found in Active Directory with the name X:X or FQDN _your_fqdn_servername_ . Ensure your deployment does not use conflicting pool information, and clean up any stale entries from deactivated pools to continue.

Solution:

  • Open the ADSIEDIT.MSC tool.
  • Use the Select a well known Naming Context selection to choose Configuration.
  • Expand the Configuration container to browse to CN=Pools,CN=RTC Service,CN=Services,CN=Configuration,DC=Contoso,DC=com.
  • Select CN=Pools and view the Pool entry information in the Details pane.
  • Locate and delete entries that should be listed in the Name column.

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